Follow
American Medical Insurance Whee
So when my insurance company says "we have a team of dedicated case workers who will help trans and gender non-conforming folks navigate our systems" and "we have an extensive network of doctors who are trained with gender issues" they mean "we have one very overworked woman working with all trans members b/c only she is trained to deal with our arcane bullshit" and "yeah so your PCP is now in Northgate because that's the closest doctor who knows about gender".
American Medical Insurance Whee
To be fair this is still a massive improvement over my last insurance company and now I have the contact for the person who knows what's going on instead of having to deal with reps who are confused and not sure which level support to forward me to.
But having my PCP be potentially be 40 minutes away is going to be rather annoying.
(There may be one only 20 minutes away, assuming said doctor passes their Gender Training next month. So they are working on this.)