this past weekend i tried Ford GoBike by paying $2 for a 30-minute bike rental

it... did not go well or function correctly in any way

Follow

@gatewave 44 hours? Seriously? What..I don't understand it at all.

How do you get 44 hours from 30 minutes?!

@squeakycheetah long story. the product failed to function correctly at every last step, physical, hardware and software

at the destination the bike would not lock into its dock so i had to call customer support. they confirmed that all 8 free docks were non-functioning. asked if i could ride to another station. i said no so they told me i could let the air out of the tires (what) and leave it there. i would not be charged further.

monday morning i woke up to a $100 surprise and very impressive trip stats

update: finally called Ford GoBike customer service (second time i had to, for my one 20-minute bike rental, for those keeping track) and this second lady was (like the first) super accommodating and like "OMG, I see a $100 bill? OK, canceling that. Sorry, thanks for calling!"

so at least this trash-tier bike rental experience has a non-angry-making ending

seriously tho don't even consider Ford GoBike

hey i'm workshopping a little something, see what you think

"More like... Ford Hell NoBike!!"
✍️ 👩‍🎨

Sign in to participate in the conversation
Awoo Space

Awoo.space is a Mastodon instance where members can rely on a team of moderators to help resolve conflict, and limits federation with other instances using a specific access list to minimize abuse.

While mature content is allowed here, we strongly believe in being able to choose to engage with content on your own terms, so please make sure to put mature and potentially sensitive content behind the CW feature with enough description that people know what it's about.

Before signing up, please read our community guidelines. While it's a very broad swath of topics it covers, please do your best! We believe that as long as you're putting forth genuine effort to limit harm you might cause – even if you haven't read the document – you'll be okay!