I personally prefer online shopping because I don't feel judged if I'm mostly clueless or have trouble pronouncing something. There's also less haggling and selling since there's not a merchant talking to you. You can spend all the time you want trying to decide and easily look up reviews by others to tell if it's the right purchase.
Those who have live chat support can be pretty good in helping out with suggestions or quick questions if you need troubleshooting.
Online shopping is nice.
@Tawa2Tawa 🤗