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Within 30 seconds on the phone with this customer I’d successfully established myself as the Antichrist. I think I was on the phone with them for 7 minutes. The last person I dealt with so sure I was intentionally trying to fuck up was my mother.

This morning was the sort of customer who complains bitterly to the natural history museum that THEY extincted the dinosaurs and need to fix it. And complains at the gift shop.

So done with phones today.

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