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Bleah. Sometimes tenants show up here, this time they wanted their last month’s rent back, but I couldn’t find their file (placed separate from where I knew to look, but once found it cleared up how much they actually owed). The accountant is on vacation, I had no context and can’t speak Spanish to help out, and my boss didn’t know they’d been paying a discounted rate monthly since last June, so all *she* knew was they were asking money for a place they’d already left, and she lost it at them.
