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Ah yes we’re doing my favorite thing, “Ask Jon don’t they remember/take notes/telling them where to go while they’re trying to accomplish that self same task.” Trying not to assume the usual follow up, “angry authority assumes Jon is either stupid or intentionally sabotaging us.” Ranks up with other favorites like “talk to Jon while they are obviously on the phone being talked to by the person at the other end/demand to know why they are on the phone.”
