As someone who has been on con staff for Further Confusion, I cannot overstate how hard folks work to put on these events. It is. INSANELY. HARD.
Most volunteers are doing this in their free time with no training for any of this on top of very hard normal lives.
I understand the desire to hold folks accountable for mistakes and bad situations, but I also think we miss these folks are just normal people likely in over their heads doing a thankless and impossible job.
Call out mistakes, yeah, but extend grace where we can.