I understand the desire to hold folks accountable for mistakes and bad situations, but I also think we miss these folks are just normal people likely in over their heads doing a thankless and impossible job.
Call out mistakes, yeah, but extend grace where we can.
I can all but guarantee you most con staff struggle with knowing the legal ramifications of running a con, much less stuff like safety and security, event planning, accessibility and representation, project management, travel logistics, business contracts, marketing....