The Ongoing Saga (medical)
Got a call from my Anthem caseworker. Secondary appeal on the extension will expire in a week and she wanted to know I was going to file one since she hadn't heard from me in a while. I told her I had no idea what was going on because of the nonsense with Advance Medical detailed in recent complaints.
The Ongoing Saga (medical)
She asked me if I wanted to file an appeal regardless. I started crying on the call and told her I wanted her to fix her damned company and stop compounding the suffering of people under biased and unfair definitions of medical necessity, and that I wanted her to stop calling me to tell me what she and Anthem can't or won't do.
She told me she'd email me and said future communications should probably be through text, as our phone calls "always end unproductively."
