video encoding help ask 

hey friends we have a video a user isn't able to see and i want to see if anyone can help me figure out why

i've tried multiple encodings (mpeg-4 and h264) and neither seems to work for them. disabiling hardware acceleration doesrn't work either.

they're using Firefox 64bit on Windows 7 64 bit if that helps

any ideas? here's the post with the videos: awoo.space/@official_art/99464

video encoding help ask 

it'd be nice to figure this out so i can encode it in a way they can see in the future

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