Follow

Fuck this hosting provider.7 hours no response on a high priority ticket. all thier NOC. He tells me he is locked out of all their ticketing stuff and to call help desk. Help desk refers to automated message to make a portal ticket. Had to use the emergency option.
Which gets me a real person who transfers me back to the NOC person with no access I originally spoke to.... so he could write everything down on paper to go move two critical servers and my maintenance window ended 10 minutes ago

Sign in to participate in the conversation
Awoo Space

Awoo.space is a Mastodon instance where members can rely on a team of moderators to help resolve conflict, and limits federation with other instances using a specific access list to minimize abuse.

While mature content is allowed here, we strongly believe in being able to choose to engage with content on your own terms, so please make sure to put mature and potentially sensitive content behind the CW feature with enough description that people know what it's about.

Before signing up, please read our community guidelines. While it's a very broad swath of topics it covers, please do your best! We believe that as long as you're putting forth genuine effort to limit harm you might cause – even if you haven't read the document – you'll be okay!