Sarcasm, pointless grumbling, health care administrative dysfunction.
Thank you, provider of TMS and related services, for letting me pay you for the privilege of doing your job.
Oh, don't worry. Next time your machine breaks and you have to cancel two weeks of treatment and give an open-ended promise to call me when it's back up and running, I'll eventually take the initiative to call and ask. I understand that you're not actually obligated do what you promise, and since I'm the one who suffers for it, the onus is on me to handle these petty little inform-the-patient tasks on your behalf to make sure they get done.
It's okay. I live in the United States. I'm used to it.
