just had to go to the license commissioner's office to get our vehicle registration renewed... and it turns out the only reason we had to wait in line to do it in person instead of online is that they, for some reason unknown to us, had to ask us in person, not by email or over the phone, whether the car was a plug-in hybrid or a regular one. It's not like they could have found that out by looking at the make and model of the car or anything, no.