aaaaaaaaaaaaaaaaaaaaaagh

i do not know how to express the extreme frustration i am feeling about our internet
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why is it suddenly giving us 1-2 megabits

it was supposed to be *fixed* today and then that didn't happen and now it's broken worse for who knows why
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even stranger why is it still giving us 5 megabit upload speeds
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seriously if anyone can answer these questions *please do*

what can possibly cause download speeds to suddenly drop to a tiny fraction of their normal speed and even tinier fraction of what they're supposed to be, while keeping upload speeds the same
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@IceWolf no thank you i'm not up to dealing with strangers right now, i'm hoping holly or holly will be able to help because they know lots about computer stuff
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@Felthry @IceWolf @monorail are you seeing this drop in network speeds over both wifi and ethernet? or just on a particular device?
@Felthry @monorail @IceWolf do the cables look odd to you in any way (i.e. have any holes or possible shorts)? would you have spare cables you could attempt replacing them with?

@holly @monorail @IceWolf they do not look odd, no

and this was working yesterday, and none of the network hardware has been touched since, except to reboot both the router and the ONT after the problem started to see if that would fix it
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@Felthry i will admit i'm kinda grasping for straws here, but... have you tried seeing if you're having issues with packet loss? https://packetlosstest.com/
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@holly what scripts do i need to allow for this site to work
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