So there's a Cycle of Knowledge that happens at my company, at least, but I think may apply to others.
There's the Product Guru you meet when you start the job. They know everything. Later, they retire and someone else gets assigned their product. To you, after several years, they're just That Dork You Knew Before They Were Product Guru and they can't possibly know everything about it.
To new hires, they are the Eternal Product Guru.

@Aradia I'm living this currently. XD

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