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Today, I told an insurance agent, "I want you to look your significant other in the eye when you get home and tell them that the company for which you work would deny medically necessary care for you for up to 45 days while they decide whether to listen to your doctor over our in-house review board."
Tomorrow, when she calls me back with their behavioral psych expert on the line, I'm going to ask her if she delivered the message like I asked. And then I'm going to tell the doc to do it.