A hill I will die on (software ticketing systems)
Trac is by far the best ticketing system I have ever used. It doesn't link into repositories neatly, and it doesn't have the best user management, but by god is it *fast* and easy to run even advanced queries compared to Redmine, Github Enterprise, Jira, and Bugzilla.
re: A hill I will die on (software ticketing systems)
@deskitty I'm not sure if it's just our (admittedly not entirely well done) install, but Jira seems to require you to know their query language in order to get anything useful done. I don't know who designed it, but I, at least, can't make heads or tails out of it. Trac on the other hand, makes specifying even really crazy queries (and making dashboards out of them) quite easy.