aaaaaaaa. we just can't get a break

our new laptop just broke, with no apparent reason

the person at best buy says the LED blink code indicates the motherboard is dead

and apparently, installing the hard drive we bought with it voided the warranty

we got this thing a *month* ago

everything is just getting too much to bear
we desperately need a break
from school, from pretending to be neurotypical, from everything

@Felthry *massive support hugs* Just so you know, replacing a drive cannot cause a warranty to be voided, at least in the US. Can I ask who the vendor is?

@zetasyanthis Yeah I know it legally can't

Bought it from best buy, it's an MSI brand computer

@zetasyanthis called MSi support and they said the best buy person's talking nonsense, the warranty is still valid, so there's that at least

@Felthry @zetasyanthis

oddly enough MSI's website does say something about installing unauthorized parts but er looks like their support's cottoned on to they can't say that lol

good to hear things are working out there for you felthry, sorry it failed :(

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