the Hearth :ms_agender_flag:

aaaaaaaaaaaaaaaaaaaaaagh

i do not know how to express the extreme frustration i am feeling about our internet
-F

1
the Hearth :ms_agender_flag:

why is it suddenly giving us 1-2 megabits

it was supposed to be *fixed* today and then that didn't happen and now it's broken worse for who knows why
-F

1
the Hearth :ms_agender_flag:

even stranger why is it still giving us 5 megabit upload speeds
-F

1
the Hearth :ms_agender_flag:

seriously if anyone can answer these questions *please do*

what can possibly cause download speeds to suddenly drop to a tiny fraction of their normal speed and even tinier fraction of what they're supposed to be, while keeping upload speeds the same
-F

1
the Hearth :ms_agender_flag:

also *how the fuck do i fix it*
-F

1
Frost [moved]

@Felthry Do you want boosts?

1
the Hearth :ms_agender_flag:

@IceWolf no thank you i'm not up to dealing with strangers right now, i'm hoping holly or holly will be able to help because they know lots about computer stuff
-F

1
the Hearth :ms_agender_flag:

@IceWolf actually ping @monorail and @holly i hope they don't mind
-F

1+
Holly Bnuuy Lotor :verified:
@Felthry @IceWolf @monorail are you seeing this drop in network speeds over both wifi and ethernet? or just on a particular device?
1
the Hearth :ms_agender_flag:
Follow

@holly @monorail @IceWolf both wifi and ethernet yes
-F

· · 1 · 0 · 0
Holly Bnuuy Lotor :verified:
@Felthry @monorail @IceWolf do the cables look odd to you in any way (i.e. have any holes or possible shorts)? would you have spare cables you could attempt replacing them with?
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the Hearth :ms_agender_flag:

@holly @monorail @IceWolf they do not look odd, no

and this was working yesterday, and none of the network hardware has been touched since, except to reboot both the router and the ONT after the problem started to see if that would fix it
-F

1
the Hearth :ms_agender_flag:

@holly @monorail @IceWolf we do have spare cat6 cables though
-F

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Holly Bnuuy Lotor :verified:
@Felthry i will admit i'm kinda grasping for straws here, but... have you tried seeing if you're having issues with packet loss? https://packetlosstest.com/
1+
the Hearth :ms_agender_flag:

@holly what scripts do i need to allow for this site to work
-F

0
the Hearth :ms_agender_flag:

@holly oh, apparently it just flat doesn't work in waterfox for some reason

is there any way to test for packet loss with the ping utility or anything
-F

1+
Frost [moved]

@Felthry @holly Ping already shows you that!

1
Frost [moved]

@Felthry @holly ......um, on Unix anyway. Dunno about Windows, but probably.

0
Holly Bnuuy Lotor :verified:
@Felthry that's weird, i'm using waterfox and got 100%

the ping tool could work, although you might want to use the /t flag to send more than just a few pings (you'd use Ctrl+Enter to display statistics, and the usual Ctrl+C to stop it)
1+
the Hearth :ms_agender_flag:

@holly okay of the first ten pings to 9.9.9.9 four of them timed out, i think that might be a problem -F

0
the Hearth :ms_agender_flag:

@holly also are you using waterfox classic or waterfox current
-F

1
the Hearth :ms_agender_flag:

@holly waterfox classic doesn't support some of the super new html elements but it *does* support the old-style firefox extensions which is critical for usability for us
-F

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the Hearth :ms_agender_flag:

@holly also also i'm trying to press ctrl-enter and it's doing nothing
-F

1
Holly Bnuuy Lotor :verified:
@Felthry oh wait, are you using windows or Linux?
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the Hearth :ms_agender_flag:

@holly windows
-F

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Holly Bnuuy Lotor :verified:
@Felthry then the windows website for the documentation for the ping tool lied to me then :/
1
the Hearth :ms_agender_flag:

@holly all i know is that i keep pressing ctrl-enter and it just keeps scrolling up the screen with more "reply from 9.9.9.9"s and "request timed out"s, completely ignoring my input
-F

1
the Hearth :ms_agender_flag:

@holly you didn't mean to press ctrl-enter before the program was running or anything did you?
-F

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the Hearth :ms_agender_flag:

@holly oh hey when i cancel it with ctrl-c it gave me the statistics anyway
-F

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Holly Bnuuy Lotor :verified:
@Felthry I’d try replacing the Ethernet cable from the router to the ONT box and see if that fixes anything
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the Hearth :ms_agender_flag:

@holly done, result:
-F

1+
the Hearth :ms_agender_flag:

@holly but wouldn't 18% packet loss result in 18% slower internet, not 95% slower internet?
-F

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Holly Bnuuy Lotor :verified:
@Felthry i wonder if there’d be any issues between the ONT and your ISP, but I feel like that becomes the responsibility of your ISP at that point especially if it involves anything like fiber optics
0
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