Complaining about badly designed government systems 

GoodToGo is a toll system used by Washington -- kinda like EasyPass.

It has a web system that lets you manage your account, including adding funds automatically at specified times of the month.

If your balance reaches 0, their system automatically:
• Flags your account
• Emails AND Calls you to notify you of this
• Bills you at an inflated rate ($2/toll extra!!)

It cannot automatically:
• Add funds to fix the problem

*incoherent screaming*

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Complaining about badly designed government systems 

@mawr I haven't even used the system since I had a car like... 5 years ago? And it still emails me to let me know my balance. :-/

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