Complaining about badly designed government systems
GoodToGo is a toll system used by Washington -- kinda like EasyPass.
It has a web system that lets you manage your account, including adding funds automatically at specified times of the month.
If your balance reaches 0, their system automatically:
• Flags your account
• Emails AND Calls you to notify you of this
• Bills you at an inflated rate ($2/toll extra!!)
It cannot automatically:
• Add funds to fix the problem
*incoherent screaming*
@Soreth Yyyyeeeeahhhhh.
@mawr How... useful. <..<;