re: Work stuff
@Kyresti also they’ve graded me down on tone etc THIS ENTIRE TIME.
re: Work stuff
@Kyresti yep. Nothing I said to work with an angry caller counted positively. Just what I got wrong. Hopefully they’ll fire me and make it my fault and then I have to deal with that emotional fallout but I still get to escape.
Work stuff
Oh yeah and; their sample call was upset and I did my best to deescalate and they marked me down for saying “again,” because that could be perceived as condescending and not using active listening enough. It is literally impossible to please someone who’s pre decided how I am going to perform. I am fucking triggered rn but need to call shitwipe and have him tell me in the most accusatory manner what I got wrong, just like having to listen to my fucking Dad as a kid.
Star Wars, alc, lewd
@robinhood I mean presumably his is pretty stretchy.
Mock call 5 is supposed to be a test of “caller angry about everything” so my boss (not my trainers) asked me into his office to warn me and check if I was up to it. I said yes because I feel that won’t change the core stuff I might get right or wrong (I feel okay with some material *not* tested by the prior 2 graded calls), and I’m already familiar with how bad bombing a graded call here feels. So I expect this to really emotionally wipe me.
re: Tough article about the social effects of aging.
@Charlotte Oh... yeah. There's a lot here;
* I empathize with the seniors here. I saw how my grandparents died and that's not something I'd wish on my worst enemy. Currently my mother's mobility is nearly gone, so that's a fear, too. And a built in part of my age group was always being dismissed, so that's a thing too. I grew up learning who I was could easily be made not to matter when convenient; I'm only now starting to think my worth or simply my worth as *a person who happens to be alive* is more nuanced and basic than that.
* So I definitely get you about the online crankiness - especially given my hate-on for Boomers I can see where it comes from, but outside of my personal whatever it comes very close to other "well fuck those dudes" I've already lived through.
* Honestly this society doesn't offer any real ideological support for aging. You're SUPPOSED to have married, had kids and made a comfortable living off a career at my age, but surely I'm not the only person who's ever fallen through the cracks? And even if I lived up to that it's not much guidance for daily and existential stuff, and is largely someone's marketing gimmick the same way maleness is. Like a lot of adulthood I'm going to have to cobble together a "how do I deal with my relevance in life and losing friends" out of Buddhism, CBT and whatever all else I can get at.
Anyway that ran way long; thank you for your patience on this...
You know what I think the video for "Today" is about right? https://youtu.be/xmUZ6nCFNoU
#drawings today, an ogre chieftain hoists a fully armored foe high into the air, and a wizard (with her halfling scout friend) confront a weird undead! (My thinking is githyanki lich wrapped in spell bindings but levitating and using ghost hands to cast spells.)
even more coyote sing along hour, even more GWAR so uhhh NSFW
I said FISH FUCK BABY
I'm gonna fuck you with a fish!
I said FISH FUCK BABY YEAH!
I'm gonna fuck you with a fish!
I'm gonna take a moa-moa and swim it up your butt!
You slut! You whore!
WHY ARE YOU MY MOM
WHY ARE YOU MY MOM
WHY ARE YOU MY MOM
WHY ARE YOU MY MOM
Fish fuck!
@Kyresti @Cheff @IrisKalmia yeah. Call center but sort of an unusual one in terms of scripted responses and verification procedure, hence the more involved training. I’m a good-not-great receptionist and thought I had a chance. Although I’m feeling less “I’m shit at answering phones and need to avoid it,” this place has made me feel like a failure and a trapped preteen, more so immediately after getting a seemingly-inevitably-poor mock call score.
@Cheff @IrisKalmia @Kyresti thanks; just the four calls went from giving somewhat accusatory sounding criticism to throwing me stuff I felt was largely off script and then giving somewhat accusatory sounding criticism. Rationally I know I can potentially get useful info from the mock calls and could still theoretically pull this one off; emotionally I feel like I’m 8-10 again and mostly lost interest in the job.
@IrisKalmia @Kyresti I started looking yesterday, and hope to keep looking, but this job hinges on 6 mock calls and they’re trying to be fairly efficient, so I expect to complete those very soon (and wash out of them; grading on these has been harsh).
@Kyresti claiming UI. I feel trapped into waiting to be fired and feeling trapped never helps anything.
Lots of random gunk, but some drawings and cooking talk too. Obsesses about DnD and related topics. Left-leaning/profoundly frustrated politics. Black lives matter; trans rights are human rights.
Occasionally NSFW art and discussion, please do follow if you're 18+.