... and no, that isn't a joke. The poor rep was clearly calling from a foreign call center and didn't know how to handle the business-account-at-home situation I had, but he'd been instructed to act like an American native to get better results from folks, so he was gamely trying to parse "Transliminal" as somebody's name.
@literorrery "yeah uh... Mr. Liminal is uh... kiiiiiiinda not here right now..."
@Fuego @literorrery "Well, he is and he isn't here. He's in his office, and also on an interstellar cruise."
And to his absolute credit, when I told him "I have the flu; I'm not going to put a date on my wellness," he offered to send a tech to the house instead of demanding I drive somewhere to drop off the old modem. So, props to you, "Paul from Atlanta."